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Premiere Customer Service & Support Events and Professional Services

Specializing in educational workshops, seminars, events and consulting services for Professionals in Contact Centers, Call Centers, Service Desks, Help Desks & Service Portals. Learn, share and synergize as a community of professionals using expert proven practices.

"Integrating the Science of Customer Service,
Leadership and Technology"

Workshop Leaders: Ivy Meadors, Tony North & Brad Worthley

Date and Time:
November 4, 2014
8:30 - 5:00 pm

Location: Redmond Marriott Town Center, Redmond, WA

Register Today!


The CSSP (Customer Service & Support Professionals)

The CSSP (Customer Service and Support Professionals) is now over 1200 members strong and the only organization of its kind in the USA.  There is no cost to join the association and the list is never shared with anyone.
Join today


"Many things have contributed to my success and current career state, I thank HTHTS for taking a chance on me and giving me a platform to deliver a message on how to motivate and lead front liners, in Las Vegas a couple a years ago. You guys inspired me several years ago in D.C. and that has made a big difference in where I find myself today." 

 S. N., USDA Forest Service

"Ivy, thank you for the wonderful presentation at Starbucks. Important points to remember in communication with clients, business associates, family and especially good to keep in mind as I meet others in interviews! You are a great inspiration!"

- J. LeVeck

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