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	Home  - About Us  - Contact Us     Conferences and Events  - Signature Conference  - GCS Conference  - Tele-seminars  - All Events Newsletters CSSP Network (Customer Service and Support Professionals) Meeting Planners Free Stuff Call Center and Service Desk Resources - Articles - Books - Calculators - Ivy's Slides More Free Stuff Transform Your Life and That of Others - Animal Activist - Leaders - Mentors - Millennials, Gen X, & Baby Boomers - Motivational Quotes - Motivational Thoughts - Speakers - Stress Management - Team Building Clients  - Customer List  - Customer Testimonials Get your copy of "Success is a State of Mind" Ivy is co-author with Mark Victor Hansen, Deepak Chopra, Les Brown and other inspirational folks.	PREMIERE CUSTOMER SERVICE AND SUPPORT CENTERS Specializing in educational workshops, seminars, events and consulting services for Professionals in Contact Centers, Call Centers, Service Desks, Help Desks and Service Portals to learn, share and synergize as a community of professionals using expert proven practices. The 11th Annual Government Customer Support Conference Chairman - Doug Bear from Kitsap County May 22-23, 2012 - Arlington, VA Pentagon Site Tour of the US Army's Service Desk during the program! All-Star Cast: Doug Bear Conference Chair Kitsap County Valerie Brown Washington Headquarters Services (DOD) Danette Campbell USPTO Yolunda Davis IRS Jacqueline DesChamps Baldrige Performance Excellence Program Ivy Meadors High Tech High Touch Solutions Tom Sasala US Army   Louana Tyson US Army Medical Information Technology Center       The 13th Annual Signature Customer Service and Support Professionals Conference         "My team enjoyed participating in the Signature Conference and each of us came away with a number of ideas for 2012 initiatives that will help us to become better leaders and raise the quality of our operation at Ace Hardware. We thank you, Ivy and the rest of the speakers you engaged for the opportunity to learn and grow." Klaus Buellesbach, Director Ace Care Center & Deployment          View photos from the 2010 Signature Event & the Zappos tour.	Click to receive newsletter loaded with tips, tools & resources Connect with Ivy "Like" HTHTS   Follow CSSP   2012 Calendar of Events Testimonial "Ivy, thanks for the wonderful presentation at Starbucks. Important points to remember in communication with clients, business associates, family and especially good to keep in mind as I meet others in interviews! You are a great inspiration! " - J. LeVeck    Be a Mentor Change someone's life forever. Help advance people using mentoring programs. Read more...   Be a Leader Everyone has a leader inside them.  Learn how to develop your traits in leadership.  Read more...   Be a Speaker Advanced speaking skills will advance you beyond expectations. Read more...   Be a Reader Leaders are readers. Review our suggested reading list. Read more...
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