Dear Call Center Professionals,

This website was created to provide a portal to resources so people can share information and access a comprehensive repository of knowledge.  We see it as an evolving tool and something that will continue to grow over time.  Our goal is to see this become the website of choice for our call center community.

When the site was built, it was with the intention for it to have a simple design that would be easy to navigate and include clear concise pages of data.  We also wanted the site to represent the beauty of the northwest and the wonderful, kind, warm people who make up our community.

Your input to this portal of information for our profession can only be successful with your contributions.  Please send us material so we can share it with others. Our commitment to you is to ensure that the information contained is useful, kept current, and does not promote any particular product or service over another.

The great northwest is a place where dreams are made, and do come true.  Please help us realize our dream of creating a community of sharing information for one of the most indispensable corporate assets, the call center and help desks.

Warmly,

Ivy Meadors

CEO, High Tech High Touch Solutions

President of the Neighborhood and Worldwide Contact Center Professionals Organization