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Get meeting notices for Neighborhood
and Worldwide Contact Center Professionals (NWCCP),
Help Desk Northwest (HDNW), and Northwest Support Professionals
(NWSP - Portland)
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Receive lots of hints, tips,
and resources
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Stay informed and read about industry events
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Get information about ITIL, VoIP,
Customer Service, Leadership, Six Sigma, and
other topics most applicable to you right now
NWCCP and HDNW's newsletters offer current
insights, objective ideas, job openings and job candidates, variety
of
different resources, plus monthly meeting details, all given in the spirit of sharing information.
Issues include recommended books to read, web resources, and other
key considerations that will contribute to your personal and
professional success.
We
welcome your ideas and contributions to our newsletter, published
across America. Please email us future topics you want to know more
about, send us questions or answers to share with the readers, and
contribute resources and ideas that others can benefit from.
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Newsletter Archives
Prior to each meeting approximately three notices are
sent out.
Meeting notice reminders will not be posted, only the newsletters.
Previous Issues
October 16th, 2006 -
Laurie Finkelstein shares "The Top Ten Secrets of Peak Performers"
October 3rd, 2006 -
Dave Stockwell shares a variety of resources and Nancy Read-Rojas
reviews the book "Hardwiring Excellence."
July 13th, 2006 - Jerry Rice presents on the topic knowledge
management.
April 24th, 2006 - What is Six
Sigma
April 14th, 2006 -
Developing Young Leaders
March 27th, 2006 -
Book resources on leadership
submitted by Laird Hall. Also mentoring resources are included.
March 13th, 2006 - Many
different resources submitted by Jerry Rice on a variety of topics
March 7th, 2006 - Tech Salary
Resources and VoIP resources submitted by Ivy
February 7th, 2006 - VoIP panel
January 11th, 2006
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CRM, KM, Change Management and self-assessment
resources
January 4th, 2006
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Brad Worthley - Managing Stress; Chriss Cardwell
submits synopsis of book "The World is Flat"
December 14th, 2005
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Chris Widener presenter; variety of
leadership and misc. resources
November 30, 2005
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Key Performance Indicator resources
submitted by Melanie Walsh |