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Why sign up for our newsletters?

  • Get meeting notices for Neighborhood and Worldwide Contact Center Professionals (NWCCP), Help Desk Northwest (HDNW), and Northwest Support Professionals (NWSP - Portland)

  • Receive lots of hints, tips, and resources

  • Stay informed and read about industry events

  • Get information about ITIL, VoIP, Customer Service, Leadership, Six Sigma, and other topics most applicable to you right now

NWCCP and HDNW's newsletters offer current insights, objective ideas, job openings and job candidates, variety of different resources, plus monthly meeting details, all given in the spirit of sharing information.

 

Issues include recommended books to read, web resources, and other key considerations that will contribute to your personal and professional success.

We welcome your ideas and contributions to our newsletter, published across America.  Please email us future topics you want to know more about, send us questions or answers to share with the readers, and contribute resources and ideas that others can benefit from.

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  Newsletter Archives
Prior to each meeting approximately three notices are sent out.   Meeting notice reminders will not be posted, only the newsletters.

Previous Issues

October 16th, 2006 - Laurie Finkelstein shares "The Top Ten Secrets of Peak Performers"

October 3rd, 2006 - Dave Stockwell shares a variety of resources and Nancy Read-Rojas reviews the book "Hardwiring Excellence."

July 13th, 2006 - Jerry Rice presents on the topic knowledge management.

April 24th, 2006 - What is Six Sigma

April 14th, 2006 - Developing Young Leaders

March 27th, 2006 - Book resources on leadership submitted by Laird Hall.  Also mentoring resources are included.

March 13th, 2006 - Many different resources submitted by Jerry Rice on a variety of topics

March 7th, 2006 - Tech Salary Resources and VoIP resources submitted by Ivy

February 7th, 2006 - VoIP panel

January 11th, 2006 - CRM, KM, Change Management and self-assessment resources

January 4th, 2006 - Brad Worthley - Managing Stress; Chriss Cardwell submits synopsis of book "The World is Flat"

December 14th, 2005 Chris Widener presenter; variety of leadership and misc. resources

November 30, 2005 Key Performance Indicator resources submitted by Melanie Walsh