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Call Centers, Contact Centers, Help Desks, Service Desks and Service Portals Sharing Ideas for Creating Customer Service Excellence in Contact Centers and Service Desks |
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March 2nd Free Tele-seminar "Hear how Puget Sound Energy, GSA and Costco run their call centers." March 16th CSSP Portland Free Workshop "The Character of Leadership" March 17th CSSP Seattle Free Workshop "The Character of Leadership"
April 6th
Free Tele-seminar Darlena Torres Case Study session UCSF Medical Center April 19-21 Government Customer Support Conference and Expo - Alexandria April 21 Free CSSP Meeting 2-track session 1) Cloud Computing 2) Onboarding Social Media Join us on LinkedIn, Twitter and Facebook for resources and useful information.
Get meeting notices, resources, tips, and fun sharings. |
Home | Events | Job Opportunities | Board | Sponsors | Handouts | Photos | Free Stuff | Contact Us | ||
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The CSSP Community includes contact centers, call centers, help desks, service desks, and service portals serving customers using all dimensions of mediums from phones, chats, emails, and social networks. |
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Meetings, Events and
Calendar of Events
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Speakers share information with our community.
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Send short description, web link to full details and contact. Email CSSP@hthts.com
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FREE WORKSHOP IN PORTLAND (16th) AND SEATTLE
(17th) with Phil Eastman.
Seattle 1st Quarter Sponsor
"CA, one of the world's leading independent, enterprise management software companies, unifies and simplifies complex information technology (IT) management across the enterprise for greater business results. With our Enterprise IT Management vision, solutions and expertise, we help customers effectively govern, manage and secure IT. Contact: Suzanne Fairchild 425-201-3601 |
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Portland 1st Quarter Sponsor
Volt Workforce Solutions is an industry leader in talent acquisition and deployment, providing best-in-field contingent and permanent employees to a range of industries. Ranked by Fortune as one of the World's Most Admired Companies for 2009, Volt's consultative recruiting methods consistently deliver unparalleled service that help our clients thrive.
Comments from CSSP:
We are very fortunate to have Volt Workforce Solutions
sponsor and host our CSSP Portland session. They have been very
gracious by providing a host site and meeting refreshments. They are
also validating parking! They have truly made this educational
experience no cost for you to attend.
When you are looking for additional staff members,
permanent or temporary, Volt is the company to consider. Many of our
CSSP members are satisfied Volt customers. Volt Workforce Solutions is
one of the first company names suggested when people ask who they should
call for temp or permanent employees.
Your local Portland contact is:
Casey Enstrom |
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Get Involved Join our community of practice by helping out at meetings, contributing content to the newsletter, or speaking at a meeting or on a tele-seminar. We welcome suggestions for speakers or offers to host a meeting. Site tours are enjoyed by everyone. Host a meeting and take the group on a tour of your call center or service desk. Email: CSSP@hthts.com |
Be a sponsor of the CSSP group and reach over 1000 people! - Get excellent focused exposure to company and government agency's call centers and help desks. - Make a difference in the
community and be recognized for your contribution to the education and
networking opportunities for those in the contact center and service
desk industry. |
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CSSP Board in Seattle
Seattle Seanna Sams, Department of Social and Health Services
Karen Nutt, Interactive Intelligence Corina Stretch, Puget Sound Energy Sacha Muhammad, Puget Sound Blood Center Lin Provost, Technical Manager Ivy Meadors, High Tech High Touch Solutions |
CSSP Board in Portland
Portland
Sandy
Wilson, Mentor Graphics
Susan Bates, PacifiCorp
Kim
Leverich, PacifiCorp |
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Disclaimer: Our website contains links to sites on the Internet, which are owned and operated by third parties. High Tech High Touch Solutions, Inc.™ is not responsible for the content of any such third-party site. A resource included in our lists does not imply a recommendation. Sources are simply intended to provide a resource that may contribute to your work efforts, or personal and professional development. The Free Stuff | Complimentary Tele-seminars | The Signature Event | Government Customer Support Conference (GCS) | All Events | HTHTS Home Reach us at CSSP@hthts.com or call 425-398-9292. © Copyright 1999-2010, High Tech High Touch Solutions, Inc. ™. All right reserved. |