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"Explore
Your Options: Service Desks and Contact Centers come together to share and learn proven solutions."
Did you miss
the
9th Annual
Signature
Customer Service and Support Professionals Conference
a.k.a. Help Desk
Professionals Conference and Expo
2007,
one of the nation's most exclusive conferences?
Pictures will be posted shortly.
The 2008 Signature Event's Executive Board
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Conference
Co-Chair:
Bill Price, Driva Solutions
Conference
Co-Founder and President
Ivy Meadors, High
Tech High Touch Solutions, Inc.
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Conference
Government Co-Chair:
Daryl
Covey, NEXRAD
VP
of Conference
Management
Lisa Prendergast,
High Tech High Touch Solutions, Inc.
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Conference attendees share:
"I would absolutely love to speak at
any/all of your events - I'm in awe of the quality and content of
each of these great conferences (and I've attended enough "other"
conferences to know a real winner/loser when I see one - and
yours are REAL WINNERS). " "Keep up the great work," Greg
Charles, Computer Associates (CA)
Sean Fenton of Fuqua School of Business at Duke
University shared: "Thank you, so much, for taking a personal
interest in me during the Help Desk Conference in New Orleans. The
sincerity with which you extended your support and friendship has had a
profound impact on me.
This
incredible conference has served as a renewal for me. Your selection
of speakers and presenters is a tapestry of individuals who care first
for people and then for process. I have been bogged down in the
“how” of running a help desk and forgot about the “why”. I will return
to work making sure that the processes we implement are designed to
serve the people at Duke University. "
* * * * * *
Catherine-Durkin-Herrin of
American Family Insurance said, "This was the first time I have attended
your event and it was wonderful! I have attended other help desk conferences
and always felt I was being sold to the whole time. This is the first
time I really learned useful information."
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Free White papers and Resources for
Help Desk, Service Desk, & Contact Center Managers |
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Be a Mentor |
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Change someone's life forever. Help
advance people using mentoring programs.
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Be a Leader |
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Be a
Speaker |
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Be a Reader |
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Leaders are readers. Review our suggested
reading list.
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Charge
After Your Dreams
Anything is possible if
you have the "DRIVE"
HDP 2006
Photo Album
(Click to see photos)
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