|
The Customer Service and Support Professionals (CSSP) Call Centers, Contact Centers, Help Desks, Service Desks and Service Portals Sharing Ideas for Creating Customer Service Excellence in Contact Centers and Service Desks |
|||
|
|
|||
|
Upcoming Events July 7 - Tele-seminar: Communicating with Confidence Corina Stretch August 4 - Tele-seminar: Outsourcing: What's the Direction Today Bill Price August 19 - CSSP Mtg. (Seattle) Unlock the Success of Knowledge Management, Self-service, and Wikis Panel of speakers Sept. 1 - Tele-seminar: Service Management Malcolm Fry (calling from England) |
Home | Events | Job Opportunities | Board | Sponsors | Handouts | Free Stuff | Contact | ||
|
The CSSP Community includes contact centers, call centers, help desks, service desks, and service portals serving customers using all dimensions of mediums from phones, chats, emails, and SNWs. |
|||
|
|
|||
|
Meetings, Events and Tele-seminars
Calendar of Events:
|
Speakers share a wealth of information with our community.
|
Send short description, web link to full details and contact person. Email CSSP@hthts.com. Ideas & resources for job seekers too!
|
|
|
Get Involved Join our community of practice by helping out at meetings, contributing content to the newsletter, or speaking at a meeting or on a tele-seminar. We welcome suggestions for speakers or offers to host a meeting. Site tours are enjoyed by everyone. Host a meeting and take the group on a tour of your call center or service desk. Email CSSP@hthts.com |
Be a sponsor of the CSSP group and reach over 1000 people!
Become a sponsor of the CSSP group and get excellent focused exposure to company and government
agency's call centers and help desks. Make a difference in the
community and be recognized for your contribution to the education and
networking opportunities for those in the contact center and service
desk industry. |
We're Twittering! Simply go to Twitter, sign up and search for Ivy Meadors and click follow. Ivy is sending out notes to people in the service and support industry. Get meeting reminder notices, resources, tips and read fun sharings. |
|
|
The Annual Signature Customer Service and Support Conference and Expo Museum of Flight September 14-15 CSSP members receive an additional $100 off the lowest registration fee posted. Email cssp@hthts.com to get your discount coupon. |
|
|
The CSSP Board
Seattle
Scott Kelly,
Symon Communications
Seanna Sams, Department of Social and Health Services
Ron Henson, Seattle City Light Jennifer
Miller, Alaska Airlines
Karen Nutt, Interactive Intelligence
Corina
Stretch, Puget Sound Energy Ivy Meadors, High Tech High Touch Solutions |
The CSSP Board in Portland
Portland
Sandy
Wilson, Mentor Graphics
Susan Bates, PacifiCorp
Kim
Leverich, PacifiCorp |
| Click the board members name to send them an email. No solicitations will be responded to or accepted. | |
|
Disclaimer: Our website contains links to sites on the Internet, which are owned and operated by third parties. High Tech High Touch Solutions, Inc.™ is not responsible for the content of any such third-party site. A resource included in our lists does not imply a recommendation. Sources are simply intended to provide a resource that may contribute to your work efforts, or personal and professional development. The Free Stuff | Complimentary Tele-seminars | The Signature Event | Government Customer Support Conference (GCS) | All Events | HTHTS Home Reach us at CSSP@hthts.com or call 425-398-9292. © Copyright 1999-2009, High Tech High Touch Solutions, Inc. ™. All right reserved. |
|