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	Home  - About Us  - Contact Us     Conferences and Events  - Signature Conference  - GCS Conference  - Tele-seminars  - All Events Newsletters CSSP Network (Customer Service and Support Professionals) Meeting Planners Free Stuff Call Center and Service Desk Resources - Articles - Books - Calculators - Ivy's Slides More Free Stuff Transform Your Life and That of Others - Animal Activist - Leaders - Mentors - Millennials, Gen X, & Baby Boomers - Motivational Quotes - Motivational Thoughts - Speakers - Stress Management - Team Building Clients  - Customer List  - Customer Testimonials	PREMIERE CUSTOMER SERVICE AND SUPPORT CENTERS Specializing in educational workshops, seminars, events and consulting services for Professionals in Contact Centers, Call Centers, Service Desks, Help Desks and Service Portals to learn, share and synergize as a community of professionals using expert proven practices. "How to Take Your Center from Good to Great so You Can Do More with Less!" The 13th Annual Signature Customer Service and Support Professionals Conference Chaired by Doug Bear from Kitsap County Public Works October 2011 - Chicago, IL "My team enjoyed participating in the Signature Conference and each of us came away with a number of ideas for 2012 initiatives that will help us to become better leaders and raise the quality of our operation at Ace Hardware. We thank you, Ivy and the rest of the speakers you engaged for the opportunity to learn and grow." Klaus Buellesbach, Director Ace Care Center & Deployment                  View photos from the 2010 Signature Event & the Zappos tour.	Sign up here to receive eSharings loaded with free tips, techniques, & resources   Connect with Ivy on:   "Like" HTHTS on:     Follow CSSP on:   Calendar of Events Get your copy of "Success is a State of Mind" Ivy is co-author with Mark Victor Hansen, Deepak Chopra, Les Brown and other inspirational folks. Be a Mentor Change someone's life forever. Help advance people using mentoring programs. Read more...   Be a Leader Everyone has a leader inside them.  Learn how to develop your traits in leadership.  Read more...   Be a Speaker Advanced speaking skills will advance you beyond expectations. Read more...   Be a Reader Leaders are readers. Review our suggested reading list. Read more...
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