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Featured Speakers![]() Brad Worthley Speaker - Author Customer Service, Leadership & Motivation ![]() Ivy Meadors Speaker - Author Technology, Generational Leadership, Thought & Executive Leadership |
The Art of Service, Leadership and Technology "How to Integrate the Science of Customer Service, Technology and Leadership"
Join us for a full day of education and networking, discussing the most crucial topics, worldwide, in the Contact Center and Service Desk industry - customer service, leadership and technology.
Attend
"The Art of Service, Leadership and Technology," where these three core subjects have been combined into one dynamic day
of experiences and knowledge
Mark your calendar for November 4th! Learn "How to Integrate
the Science of customers Service, Technology and Leadership from
Ivy
Meadors, Tony North and Brad Worthley, each with over 30 years
experience in the Contact Center and Service Desk industry. Two special
guest case study presentations will also be included. This one day, highly interactive, event will
provide crucial information and knowledge where you will learn
innovative uses of technology, inventive customer service concepts, and
essential leadership techniques. These are the topics Ivy, Tony
and Brad are the most passionate about, and very committed to, and they
want to share their expertise with you. The cost of attendance simply
covers the facility and refreshment costs. Sponsored by
LANDESK, the global authority on user-oriented IT, enables users to be their most productive while helping IT embrace the speed of change. Through the integration and automation of IT systems management, endpoint security management, service management, IT asset management, and mobile device management, LANDESK empowers IT to balance rapidly evolving user requirements with the need to secure critical assets and data. LANDESK is headquartered in Salt Lake City, Utah, with offices located across the globe.
For more information, visit www.landesk.com. There will be free drawings for books from Brad and Ivy. There will be an opportunity to purchase books and CDs from Brad Worthley and Ivy Meadors also.
Results-based material is designed specifically for leaders of contact centers, service portal organizations, and service desks. Beginners in the industry, and seasoned professionals, benefit from the level of fresh and advanced material provided. You will learn leadership techniques, gain valuable process knowledge, and hear innovative uses of technology.
High Tech High Touch Solutions' goal is to offer educational forums to continually evolve the service and support aspect of business through leaders.
It is our hope that through this event participants can realize the importance of collaboration in leadership, service and technology and the influence to use as a stepping stone in providing a foundation of skill sets and thoughts which lead to meaningful change.
Make a commitment to excellence.
"Better than a
thousand days of diligent study is --Japanese proverb
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Featured Speakers
![]() Tony North Speaker - Author Customer Service, Leadership & Technology ![]() Carla Corkern Chief Executive Officer, Chairman of the Board Talyst, Inc. |
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