HTHTS HOME | EVENT HOME | REGISTRATION | PROGRAM | AGENDA
Brad Worthley
Speaker - Author
Customer Service, Leadership & Motivation
Ivy Meadors
Speaker - Author Technology, Generational Leadership, Thought & Executive Leadership
Program Agenda - November 4, 2014
The Art of Service, Leadership and Technology
"How to Integrate the Science of Customer Service,
Technology and Leadership"
Time
Session
Speaker
8:30
- 9:00
Registration
9:00
- 9:30
Opening Remarks
Ivy Meadors and
Tony North
9:30
- 10:30
Exceeding Customer Expectations
Brad Worthley
10:30
- 10:45
Break
10:45
- 12:00
The
Human Element of Customer Service
Tony North
12:00
- 1:00
Lunch
- Enjoy the local restaurants
1:00
- 1:45
Transforming Corporate Culture Case
Study
Carla Corkern
1:45
- 2:45
How
to Think Like a Thought Leader: Getting inside the Mind of a
Successful Leader
Ivy Meadors
2:45
- 3:00
Break
3:00
- 4:30
The
Technology Behind the Business
Ivy Meadors and
Tony North
4:30
- 5:00
Putting What You Learned into Practice
Ivy Meadors and
Tony North
Make a commitment to excellence.
Reserve your seat today!
Sponsored by
LANDESK, the global authority on user-oriented IT, enables users to be their most productive while helping IT embrace the speed of change. Through the integration and automation of IT systems management, endpoint security management, service management, IT asset management, and mobile device management, LANDESK empowers IT to balance rapidly evolving user requirements with the need to secure critical assets and data. LANDESK is headquartered in Salt Lake City, Utah, with offices located across the globe.
For more information, visit www.landesk.com.
Tony North
Speaker - Author
Customer Service, Leadership & Technology
Carla Corkern
Chief Executive Officer, Chairman of the Board
Talyst, Inc.
Reach us at solutions4U@hthts.com or call 425-398-9292.
© Copyright 1993-2014, High Tech High Touch Solutions, Inc.™. All rights reserved.