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Call Center and Service Desk Videos

Outsourced is the story of a laid-off Seattle retail manager who travels to India to train his replacement at a call center and falls in love with a fellow employee

Seattle Times: Outsourced, the popular comedy made by local filmmakers, will soon arrive on the small screen. NBC announced that it has picked up the show for its 2010 fall season. The series pilot was initially scripted by Seattleites John Jeffcoat and George Wing. Winner of the best film award at the 2007 Seattle International Film Festival.

"You have been validated!"

American Airlines Providing Call Center and Volunteers for Hope for Haiti Now Telethon. (Posting from YouTube.)

Zappos is the leader when it comes to caring about the customer and the employees. What is really impressive is how they care for the people working in the call center and the focus on having a "fun" work environment. Video from ABC News Nightline.

"Outsourced"

Really well written movie that pokes fun of both American and Indian cultures but with respect for each. Filmed partly in Seattle, but mostly in India. (Movie Clip from YouTube.) You can rent it on Netflix.

 

 
 

 

  American Airlines:  Hope for Haiti

Zappos Call Center

Outsourced Movie Clip

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