Join us at The
7th Annual
Government Conference and Expo April 28-30, 2008 in
Alexandria, VA for practical, actionable information on
the strategy, vision, and execution which create
advanced Federal, state and local Government contact
centers, help desks and other service portals.
Leaders of help desks, contact
centers, web service portals, and other customer touch
points for Government's internal and external customers
come together yearly at our annual Government Customer
Support Conference and Expo (GCSC) to learn, share, and
synergize as a community of practice!
This event
delivers unprecedented educational opportunities for
government professionals in customer service and support
at all organizational levels. Our mission is to empower
you with the knowledge and skills to make yours among
the most effective and efficient service and support
centers and service portals.
This year's program will be an
exciting mix of:
-
Practitioner case studies from
throughout Government.
-
Support industry
professionals sharing their expert perspectives on key
practices and trends.
-
Networking sessions to address
your issues in optimizing your support.
-
Extended sessions with an entire track
compiled of mini-workshops.