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high tech high touch solutions' newsletter, eSharings

eSharings is High Tech High Touch Solutions' exclusive content-rich newsletter offering current insights, objective advice, and resources for service and support professionals around the world, given in the spirit of sharing information.

Our newsletter helps raise awareness of industry events, technology considerations, as well as culture and people considerations, by providing useful information.  Issues include recommended books to read, web resources, and other key considerations that will contribute to your personal and professional success.

eSharings promises to include things that make it worth your time to read. We write our newsletters to be short and concise so you can read them in about 2 minutes or less, and quickly access the resources we refer to in our notices.  We commit to have at least two or more key take-aways in each announcement.

Examples of content include:

  1. Non-traditional, fresh discussions on topics that relate to call center and service desk professionals.

  2. Free resources, industry practices, hints, tips, and suggested readings.

  3. Information about technology, leadership, mentoring, customer service and other popular topics.

  4. Stay informed about our (HTHTS') upcoming events.

We welcome your ideas and contributions to our newsletter, published worldwide.  Please email us future topics you want to know more about, to ask questions or share resources and ideas.(


High Tech High Touch Solutions' Privacy Policy

Subscription Information: Sign up to be part of our secure email list by entering your email address in the sign up field at the top of the webpage.

Privacy Policy: We are very aggressive at protecting your privacy.  We don't rent or lend out our email lists to anyone for any reason, nor do we send unsolicited email.  You can remove yourself from our list at anytime using the unsubscribe link in every email correspondence you receive from us.

CAN-SPAM Act: PAM is a serious concern to all subscribers, which is why we adhere to the CAN-SPAM ACT of 2004.  If you would like to know more about SPAM, visit

White List: Some email services require email addresses to be in personal address books or approved domain names to be defined in corporate servers to ensure receipt. Please put our email addresses and, plus the domain on your accepted list.

"Keeping an Eye on Excellence in Service and Support"

The Annual Signature Customer Service and Support Professionals Conference and Expo

The Annual Government Customer Support Conference and Expo

Disclaimer Our website contains links to sites on the Internet, which are owned and operated by third parties.  High Tech High Touch Solutions, Inc.™ is not responsible for the content of any such third-party site.  A resource included in our lists does not imply a recommendation.  Sources are simply intended to provide a resource that may contribute to your work efforts, or personal and professional development.

Contact us at or call 425-398-9292.

14241 NE Woodinville-Duvall Rd., PMB 426, Woodinville, WA  98072

© Copyright 1993-2011,  High Tech High Touch Solutions, Inc. ™.  All rights reserved.