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======== Are You Receiving Too Much Information and Feeling Overloaded?
Idea Overload: A Google search for
“innovation management” turns up more than 23 million results. Research
shows that for every “big” idea, there are often 50 mediocre ones—and
companies can spend millions turning an idea into an actual product.
What about all those newsletters you get? Loads of new ideas and
information can overload you with data.
A simple solution is to select the top 3-5
topics you are the most interested in. Configure your email system so the
newsletters you decide to receive, but are not important to read, automatically sort into a "Read
folder. Only your most important emails should go into your "Main Inbox"
folder. (Hopefully - that includes eSharings - smile.) This will help you handle and read only the most
things. Everything else will be in your "read only" folder to read when
you have the time. When you have favorite newsletters go to their
own unique folders, it is less likely the folders will be viewed at
another time, with some exceptions, thought this is certainly an option
Unsubscribe from the newsletters, RSS
Feeds, Blogs, etc. that you don't need
right now and re-route the other ones to your "Read Only Inbox". Keep the list
of things unsubscribed from in a resource directory for future
I set up my email like this and it made a
world of difference to my time management efforts and improved my
response time to important requests. It also helps me to know what
is hot and what's not by looking at the subject lines of my favorite
newsletters when they are in a single "Read Only Inbox".
Remember: When you need something you can
look for it - the Internet and books are loaded with information.
It is always growing and often has more current information than the data in
Here are a few web links on "What's Hot"
in our industry.
======== 'Outsourced' movie tackles
global issue with relatable comedy
Now on DVD as of September 2008 -
Outsourced ranked #1 in the Netflix most watched instant downloads last
Seattle-based director and co-writer John
Jeffcoat researched what life is like on the other end of the phone by
visiting call centers in Bangalore and by collecting stories from a
source who does training for Microsoft.
"When his department is outsourced to
India, customer call center manager Todd Anderson (Josh Hamilton) heads
to Mumbai to train his successor (Asif Basra). Amusing culture clashes
soon ensue as Anderson tries to explain American business practices to
the befuddled new employees -- and in the process learns some important
lessons about globalization and life. Director John Jeffcoat's
delightful comedy also stars Ayesha Dharker and Matt Smith."
"I watched this movie and really
enjoyed it. You might want to give it a try. (Ivy)"
Even at their best, gift cards represent
an interest-free loan to the store. And, in the case of bank-issued gift
cards (those that carry a Visa/MC/Amex logo), the fees associated with
the cards mean an unexpected gift to the bank.
For example, California generally forbids
dormancy or inactivity fees for store-issued gift cards. But when the
gift card can be used at multiple retailers, these laws do not apply.
Industry standard for inactivity fees on bank-issued gift cards is $2.50
per month after 6 months. These small dings can sneak up on you if you
don’t use the cards promptly.
Bank-issued gift cards also contain a
“purchase fee,” averaging around $4. The worst-case scenario is a gift
card from Washington Mutual, whose minimum purchase fee is $5.45. If
you’re giving your nephew a $50 card, that’s 11% that goes to the bank—a
ratio even worse than Coinstar.
======== HOT Recession Consideration:
Don't be Hasty and Outsource Without Doing the Proper Analysis
If you research the Internet you will find plenty of articles written
by numerous people in other countries talking about moving the USA
jobs to foreign countries to save money and to benefit other countries.
How do you feel about the options of outsourcing during a recession?
July 28,2008–Philippine call center companies should treat the
recession in the United States as an opportunity rather than as an
obstacle for growth and expansion, industry experts and an economist
said. During the Call Center Expo and Conference held
recently, executives from call center companies said they believe
that the ongoing recession in the United States, where a huge chunk
of Philippine business process outsourcing or BPO clients are, will
be beneficial in the long run since it will create more
opportunities for the country.
Why outsource to a Costa Rican call center during a recession?
In today’s highly competitive outsourcing market, a closer proximity
to the United States , Central Time Zone and Spanish language
capability as an added value are now considered almost basic
requirements when making a decision on what call center to use for
your important project. Leaving this to chance is not even an option
A look at outsourcing as recession looms. Analysts predict that
unemployment will increase in Latvia, in Northern Europe, already
before the end of this year as the economy is slowing down, but
outsourcing company Exigen Services believes this will be a great
opportunity for companies in their line of business.
We hope you found this information purposeful. If you discover
information to share with our International readers, please email
likely include it in a future newsletter.
Please visit our
website and look through the list on the navigation bar to find loads of useful information.
If you missed a previous newsletter, they are posted on the website on
When Meow Mix wanted to find new ideas,
they went out of their own litter box to
talk directly to their audience. The
bowl of milk they put out to attract cat
lovers? An online community.
Many companies are looking beyond old
fashioned focus groups to the Web to
learn what their target audiences are
thinking. And these interactive online
groups can be a rich new source of ideas
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