EDUCATIONAL AND RELATIONSHIP BUILDING CONFERENCES

FOR CUSTOMER SERVICE AND SUPPORT PROFESSIONALS

High Tech High Touch Solutions offers complimentary tele-seminars presented by speakers of our conferences.  We use a gently facilitated "Mastermind" format and keep the lines open for discussions.  We limit the number of callers so be sure and sign up early for the sessions you select.  Simply email solutions4u@hthts.com to say you will be joining us.

Previous tele-seminars (Access speaker's slides and view session details on our tele-seminar webpage.):

• Great Leaders in History – And the Decisions They Made That Changed Everything
  Presented by Michael Callahan, Microsoft

• The Best Service is No Service
  Presented by Bill Price, Driva Solutions

• Surefire Steps to Building Teamwork Between the Frontline and the Beyond! - Presented by Kate Nasser, CAS, Inc.

• How the IRS Call Center  Built a Collaborative Culture Through Employee Engagement
  Presented by Yolunda Davis and Deborah Eaton

• Putting ITIL, Six-Sigma and CobIT to WORK-shop
  Presented by Greg Charles, PH.D, Computer Associates (This is not a vendor sponsored session and no sales pitch will be made at any level.)

• VoIP Survival Guide
  Presented by Peggy Gritt, VoIP Institute

PREVIOUS CONFERENCES  (top)