Founded in 1989, FrontRange Solutions (FRS) develops software and services that allow organizations to deliver extraordinary customer relationships. Since its inception, the company has focused on solutions tailored specifically to the mid-market, and today it is the undisputed leader with more than one million users and a marquee client list.

FrontRange's HEAT delivers help desk and request tracking that you can have up and running quickly, giving you a rich feature set without excessive training demands. HEAT is an effective solution for any size company, in any vertical, and is the best-in-class solution for small to mid-sized organizations. HEAT's modular structure and comprehensive features let you choose just the system capabilities you need, saving costs and reducing complexity.

“Based in Federal Way, Orion has over 50 years of experience as a social entrepreneur integrating successful commercial business enterprises and vocational services for individuals with disabilities. The mission of Orion’s Teleservices Division is to provide world class service to your customers while providing career training and employment opportunities to people with disabilities. Our new Customer Relations Service and Training Center provides a full range of contact center services. For clients with their own contact centers, we can also provide qualified agents trained in your specific contract, reducing recruitment and training costs while increasing your employee retention.”