Get Free Resources. Sign up Today!   |  Join Ivy on:  LinkedIn, Facebook, & Twitter  |  Home   |   About   |  Contact  |  Testimonials  |  Clients



Services Resources Books Speakers Our Planet  
Being a Successful Leader is a Choice The Strength of the Multi-Generational Workforce Reinvent Your Contact Center and Service Desk Social Media in the Service and Support Business It's All About the People

Customer Service Extraordinaire


HTHTS Home  |  NWCCP  |  Free Resources  |  Conferences and Events  |  Free Newsletters 


 - About Us

 - Contact Us

    Conferences and Events

 - Signature Conference

 - GCS Conference

 - Ignite Summit

 - Tele-seminars

 - All Events


Call Centers, Service Desks and Speaker Clips

CSSP Network
(Customer Service and Support Professionals)

Meeting Planners

Free Stuff

Call Center and Service Desk Resources

- Articles

- Books

- Calculators

- Ivy's Slides

More Free Stuff

Transform Your Life and That of Others

- Animal Activist

- Leaders

- Mentors

- Millennials, Gen X, & Baby Boomers

- Motivational Quotes

- Motivational Thoughts

- Speakers

- Stress Management

- Team Building


 - Customer List

 - Customer Testimonials



Numerous selections in each primary category

Provided in cooperation with the
Neighborhood and Worldwide Call Center Professionals and Help Desk Northwest


"We strive to make you FEARLESS in the face of change. In today's support environment, instinct alone is not enough. Knowledge is imperative to survival.

That's why we've developed our FREE resources, your key to success in the service and support wilderness."

Link Exchange

High Tech High Touch Solutions, Inc. offers a link exchange program for companies looking to increase their presence in the marketplace.

Please call us at (425) 398-9292 or write to us at 



High Touch Solutions (People)

Mentoring and coaching, rewards, motivators, hiring, firing, leadership, behavioral material and more.


High Tech Solutions (Technology)

Call management systems, knowledge management, telephony, and more.


Books, Tapes, CDs, & DVDs

This section includes items applicable to our industry plus professional & personal growth.



This section includes associations beneficial to our industry or personal development.


Visitor Information

“Learn how to revolutionize your business by successfully turning your call centers, service desks, and help desks into strategic corporate assets, using proven success principles and tools.”

This list of resources is provided in the interest of sharing information with the contact center and help desk communities of practice.

Each category includes weblinks to a variety of different resources relative to the specific area of notation including software, white papers, articles, books, tapes and CDs/DVDs, consultants, professional services firms, and other similar resources that will contribute to your area of interest.

There are many websites that provide lists of resources for our industry. Our list contains many of those listings, as well as non-traditional resources not listed in other websites.

We invite and encourage you to submit resources to include in this list that will help others in their service and support efforts. Simply email us at to share your suggestions. We appreciate a link exchange and a short note included in your newsletter to market our site. We will provide the text.


Disclaimer Our website contains links to sites on the Internet, which are owned and operated by third parties.  High Tech High Touch Solutions, Inc.™ is not responsible for the content of any such third-party site.  A resource included in our lists does not imply a recommendation.  Sources are simply intended to provide a resource that may contribute to your work efforts, or personal and professional development.

Free Newsletters  |  Free Stuff  |  Services  |  Complimentary Tele-seminars  |  All Events

The Signature Event  |  Government Customer Support Conference

Reach us at or call 425-398-9292.

© Copyright 1999-2009,  High Tech High Touch Solutions, Inc. ™.  All rights reserved.