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Customer Service Extraordinaire





Ivy Meadors

Speaker, Author, Mentor, Animal Advocate, CEO

We are making some of Ivy's exclusive PowerPoint presentations available to you.  We hope you'll use these presentations and benefit from the content and resources contained therein.

We simply ask that you provide full credit to High Tech High Touch Solutions, Inc.™ for the design and content and include our company name, Ivy's name and contact information, and our website address in any reproductions made.

Some pictures and slide templates have been removed or changed to prevent any risk of using proprietary material, so there may be apparent missing pictures in some slides.

Thank you for honoring the proprietary nature of our material.  

These slides are in Microsoft PowerPoint format.  If you don't have PowerPoint, you can download the free PowerPoint Viewer. Click here to download now.

Slides are saved to a PDF (Portable Document Format) file. Click to get free Reader.

change management
The Cornerstone for Effective CRM Deployment

change management: embarking on the change to voip
The people side of embracing change

get ahead of the curve
create indispensable service and support organizations to avoid becoming a commodity

lead without a rope
becoming a leader others want to follow

hiring, firing, inspiring / embracing change / technology behind the business
gain optimal value from the call center

the good, the bad, and the ugly

presentation skills
master the skills to develop and deliver advanced presentations

stress management
How to Manage Down Stress in the Help Desk and Workplace

the technology behind the speaking business
using technology to run your speaking business

the technology behind the business
Presented to Northwest Support Professionals in Portland, Oregon

state of the industry: the technology behind the business
using technology to run your speaking business

what's on the horizon for knowledge management
out of the box thinking

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"It is a wonderful gift to be able to make positive impacts on people both personally & professionally.  I believe in giving fully of myself and paying all of it forward, because so many people did that for me.  I guarantee I will do the best job possible for you."

- Ivy

"transform your business"

put ivy “onstage” at your next conference or corporate event


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