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The Board Affirms: The Best People to Learn From Are Experienced Industry Peers
The GCS Conference Board unanimously agrees that "learning from experienced practitioners hands-down, delivers the most valuable seminar experience". They say what you need and want is learning from the experience of others' success. At the same time, the right vendor presentations, when based on expert experience implementing tools and processes are some of the best, especially case studies.
Practitioner Board members, Daryl Covey (NEXRAD), Yolunda Davis (IRS), Joanne McGovern (GSA), Seanna Sams (DSHS), Jerry Keely (Pinal County Government), Karen Trebon (GSA), Jack Walbridge (Space and Naval Warfare), and industry experts Elle Melle (BMC), and Bill Price (Driva Solutions, previously VP of Amazon.com), plus Lisa Prendergast (HTHTS), Sharon Koby (HTHTS) and me (Ivy Meadors) make up the experienced team preparing the program for the Government Customer Support Conference and Expo (GCSC) for Federal, State and Local help desks, contact centers and service portal support groups.
On their GCSC board call this week the team members were coming up with exciting and unique ideas for the event. It is a privilege and educational experience hearing ideas flow at such an incredible pace when people of this caliber are sharing theirs.
A key observation the team made was about the speakers and content in conference programs. The program they have designed for the GCSC is made up of primarily of practitioner case studies, trainers, and expert consultants who previously worked as practitioners. Check out these numbers from the GCSC program of 31 different speakers in the main program (not including the additional 20 Mastermind sessions).
GCSC Program Make-up:
22 of the 31 speakers are non-vendors equating to over 75% of the program delivered by expert practitioners and award winning government agencies.
The Board, when assessing similarly positioned event's programs, found them to have between 10% to 20% of their entire programs delivered by practitioners and over 80% delivered by non-practitioners (i. e. vendors, consultants, etc.).
We believe consultants and vendors offer value to an attendee's learning experience but the strongest desire is to learn from their peers.
Which would you prefer to attend - a conference made up of over 70-80% vendor and consultant speakers and a few of your peers or an event made up of over 75% of your peers sharing their proven solutions and a small percentage of vendors and consultants? You make the decision.
We look forward to seeing you at a future conference with us.
High Tech High Touch Solutions, Inc. or www.hthts.com
-->> Speaking Opportunities: The September Signature event is going to use a similar model to include over 70% of the speakers as non-vendors / consultants. If you are interested in being considered, email Lisa@hthts.com ASAP to submit a proposal. Session speakers receive a complimentary pass for presenting.
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