Produced by Ivy Meadors, Daryl Covey, the team at High Tech High Touch Solutions and the indispensable GCSC Board members

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  Conference Overview  

                                                            Exhibitors                        

The ONLY Conference Designed Specifically for Government Customer Service and Support Centers:

Call Centers, Contact Centers, Service Desks, Help Desk, and Web Service Portals

High Tech High Touch Solutions offers comprehensive  Customer Support Conferences and Expos.  Our goal is to revolutionize the service and support business by sharing a wealth of information on industry best practices through people, process, information, and technology.

Dear Colleagues and Friends,

Would you like to have your products and services marketed at one of the most targeted Government Help Desk, Contact Centers and Service Portal conferences in the public sector?  The 6th Annual Government Customer Support Conference and Expo is just the event to get this exposure to Federal, State, and Local service and support organizations.  The conference will be held at the Hilton Old Town in Alexandria, Virginia, May 7-9th, 2007.

Vendors and practitioners are all part of the service and support community.  To that end, we’ve developed a culture at our conferences that is not the typical "them" vs. "us".  The Government Customer Support Conference and Expo has designed a program for everyone to feel part of an event without bias to vendor, consultant or practitioner.

We feel strongly that all vendors should have an opportunity to sponsor an event with such an extremely targeted audience made up of key decision makers and become an integral part of this community.  So we are offering an a la carte selection of investment opportunities.  There are sponsorship opportunities from $500 - $6,000 so everyone can find something that will fit their budgetary requirements. 


Why Exhibit?

The Government Customer Support Conference and Expo, in its 6th year, has been rated by the attendees as one of the most content rich conferences having the highest overall quality of speakers covering the major aspects of service and support in the Government.  We deliver one of the most targeted events in this space focused entirely on the educational and networking experience for our attendees.  Our attendees come back year after year, demonstrating their appreciation for an event that is worth their time and investment.

Government Customer Support Conference and Expo 2007 represents one of the best opportunities for your company to directly connect and form intimate relationships with decision-makers as they make critical purchasing decisions on service and support solutions for their organizations.


What will be done to create a blended community and increase your exposure

We believe that when vendors participate in sessions they will improve their product and service offerings through a better understanding of the attendees' needs.  Vendors who attend our conference sessions will be better able to serve our attendees and the industry.

  • Vendors who have sponsored the event, investing a minimum of $4000, may have two staff attend any and all sessions at no extra cost.  For larger investments, a higher number of staff attendees is available.

  • Vendors may attend the Mastermind Sessions on Tuesday and Wednesday mornings in the intimate discussions.  If they have purchased the appropriate sponsorship, vendors can lead a Mastermind discussion group.

  • We will enthusiastically help you arrange for a user group meeting onsite.  You must let us know in advance so we can make the necessary arrangements, publicize the meeting if possible, and be sure the details are posted when people arrive.

  • Attendee mentors will make a "soft" introduction to potential prospects should an attendee ask who they should speak to for a specific need.

  • Maximum exposure to attendees will be afforded with a reception and lunch held on the expo floor. Expo hall hours will allow you one-on-one time with the attendees who have an interest in your products and services.

Vendors are asked to respect attendees and not sell to them in sessions or other inappropriate times.  We ask that you honor and respect their desire to experience the event and not be made to feel uncomfortable.  Our experience is vendor participants honor and respect this request.  Paid sponsor or not, if an attendee complains that a vendor has made them uncomfortable at an inappropriate time, outside of the dedicated exhibitor hours, we will politely and professionally offer a gentle reminder to honor the attendee's experience.


How to get involved

The sponsorship opportunities will be posted soon. Email us at GCS@hthts.com to sign up for the best sponsorship option for your company.

I am excited to have you be one of the exclusive sponsors and look forward to hearing from you soon.

Ivy Meadors
CEO
High Tech High Touch Solutions, Inc.

Contact us with any questions: email gcs@hthts.com or call 425-398-9292.

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  Event Partners

Aspect Software

Association of Support Professionals

Autonomy eTalk

BMC Software

Brad Worthley Intl.

Call Center School

Column Technologies

ContactCenterWorld

CRMAdvocate

CRMXchange

Customer Service Group

Datatrac

DEMA Education

Federal Consulting Group / Department of Treasury

Driva Solutions

Fed Tech Magazine

Fuze Digital Solutions

Government Customer Support Community of Practice

Help Desk Northwest

Help Desk Xlence

HDI Capital Area Local Chapter

Line4, Inc.

Master Counsel / Infra

Mikki Williams

Nish

Neighborhood and Worldwide Contact Center Professionals

Oracle

Prosci

RightNow Technologies

SCInc

Symon Communications

The Telework Coalition

TMC

The Fraser Group

VoIP Institute

 

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