REGISTER BY SEPTEMBER 2nd, 2005 AND SAVE $200!

Our Conferences are dedicated to the development and advancement of the small to large Help Desks & Service Desks and the professionals who work there.

Dear Colleagues and Friends,

Do you want to be one of the 350 people who will take their current help desk into the future generation of service desks by 2006?  We have designed a memorable conference like none you may have attended before. We are providing attendee mentors, working breakout sessions, Mastermind discussions, and advanced leadership sessions. These are delivered by handpicked speakers who know you don’t want to simply come and hear talking-heads.  We know you want to get fully engaged, be actively involved, and have a great learning experience!

This conference was designed to guarantee you would receive information that you can use now, and many ideas shared won't require you invest a lot of money, if any.  But we only have 350 seats available to ensure a valuable learning experience and opportunities to build strong relationships. The sooner you sign up, the better chance you'll have to be part of this opportunity.  These seats are going to go fast.

Your peers contributed to building this event because they are in touch and experienced with what the industry needs right now.

In this issue:

ü    Invitation to attend HDP 2005

ü Tips from this week’s Featured Speaker

ü    Resources from our Featured Vendor Sponsor

Don’t miss a single copy of our weekly “HDP Previews”:  Each week we will feature a speaker and a vendor who will share valuable content to whet your appetite to attend one of the most significant Help Desk & Service Desks event ever.

Top 10 Reasons to Attend the Conference for Help Desk Professionals

1. Pink Elephant ITIL certification courses:

• ITIL IT Service Management Essentials (the Foundation level ITIL certification)

• Establishing a Service Desk According to ITIL Best Practices

• Measuring, Reporting & Improving the IT Infrastructure According to ITIL Best Practices

2. Learn principles that will guarantee you will achieve success using the ITIL methodologies!! With the motivation to quickly get ITIL started in your own organization, we have brought you an entire track of ITIL breakout sessions that include real world examples from your peers.

3. Get an exclusive opportunity to glimpse into today’s most successful Help Desks & Service Desks.

4. Get exposed to radical leadership techniques you can use immediately.  Our goal is to contribute to enhancing your current leadership skills.

5. Attend comprehensive workshops where you actually apply what you are learning during the session.

6. Have the opportunity to tap into the brainpower of movers and shakers across industries in both the private and public sectors.

7. Hear practical, actionable information on strategy and execution with a visionary outlook into 2006 and beyond.

8. Attend pre-con sessions that will deliver in-depth information on key components of ITIL and metrics.

9. Explore current and future technology solutions. · Less of the same old thing and more fresh new ideas.

10. Experience a conference like none before with personal attendee mentors to ensure you have a superior learning experience and meet all the right people while you are at the conference.

Together our line-up of speakers know more about building a successful Help Desk or Service Desk than any other group! You won’t want to miss The 2005 Conference for Help Desk Professionals.

This event promises to be spectacular and unique in many ways! It is dedicated to addressing your Help Desk and Technical Support needs by providing the best solutions, both strategic and tactical.

>> 100% Satisfaction Guaranteed! <<

My personal commitment is the guarantee that you will gain invaluable information and be enlightened with fresh and proven ideas or you get a full refund. If you are not thoroughly convinced that the program is worth every penny of the modest investment you paid, just let me know by the end of the three days we have together and I'll promptly make arrangements to have a refund check sent or a credit made to your charge card.

See you in October at the Hotel del Coronado for one of the best educational and networking experiences you’ll get this year!

Come reach your full leadership potential at HDP 2005!

Ivy Meadors
CEO, High Tech High Touch Solutions, Inc.
Chair and Conference Owner