Our newsletter will help raise your awareness of industry best practices, technology considerations, as well as culture and people considerations, by providing useful support industry information. Issues include recommended books to read, web resources, and other key considerations that will contribute to your personal and professional success.

We welcome your ideas and contributions to our newsletter, published worldwide. Please email us future topics you want to know more about, ask questions or share resources and ideas.

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Some of our favorite pieces included in our eSharings newsletter

Articles

Are You Doing the Blog Yet?

Be Fully Present and Focused

Embarking on the Change to VoIP

What is First Call Resolutions

Explore your Options

Embracing Change

Gain Optimal Value from Your Contact Center

What is the Driving Force that Motivates you?

Viewpoint

Call Handling

Knowledge Management

Offshoring

HDP and GCS previews
Conference previews loaded with content from our speakers and vendors

Reading an advertisement for a conference should contain material that makes it worth your time to open and read. So each week, sixteen weeks prior to our conferences, we will send Preview notices that include hints, tips, and resources shared by our featured speakers and vendor sponsors. Each Preview will be placed on our website for viewing as a future resource for you.

If you can't join us at our events, at least we can offer you information that will contribute to your personal and professional development and hopefully we will see you next year.

Visit www.helpdeskconference.com to read all of the HDP Previews. Sign up now to receive your own personal copy.

GCS Previews will be starting at the end of February 2006. Visit www.governmentconference.com to access the articles.

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Disclosure: eSharings will contain links to sites on the Internet, which are owned and operated by third parties. High Tech High Touch Solutions, Inc.™ is not responsible for the content of any such third-party site.

previous issues

Reach us at solutions4U@hthts.com or call 425-398-9292.

exclusive High Tech High Touch Solutions' newsletters

why sign up for our newsletters esharings, HDP previews and GCS previews

eSharings

eSharings is High Tech High Touch Solutions' exclusive content-rich newsletter offering current insights, objective advice, and resources for service and support professionals, given in the spirit of sharing information.

We welcome your ideas and contributions to our newsletter, published worldwide. Please email us future topics you want to know more about, ask questions or share resources and ideas.

Some of our favorite pieces included in our eSharings newsletter

HDP and GCS previews Conference previews loaded with content from our speakers and vendors

previous issues

HDP and GCS previews
Conference previews loaded with content from our speakers and vendors