Produced by the team at High Tech High Touch Solutions and the indispensable GCSC Board members

    Discover Business Strategies, Technology Solutions and Better Practices to Solve Your Contact Center, Help Desk and Service Portal Challenges.

  CSSPC 2008 HOME GCSC 2008 HOME Event Overview Registration Conference at a glance Detailed
Excellence Awards VIP Event Partners Travel &
Free hints, tips and resources  (click to see sample newsletters)


 - About Us

 - Contact Us

    Conferences and Events

 - Signature Conference

 - GCS Conference

 - Ignite Summit

 - Tele-seminars

 - All Events


Call Centers, Service Desks and Speaker Clips

CSSP Network
(Customer Service and Support Professionals)

Meeting Planners

Free Stuff

Call Center and Service Desk Resources

- Articles

- Books

- Calculators

- Ivy's Slides

More Free Stuff

Transform Your Life and That of Others

- Animal Activist

- Leaders

- Mentors

- Millennials, Gen X, & Baby Boomers

- Motivational Quotes

- Motivational Thoughts

- Speakers

- Stress Management

- Team Building


 - Customer List

 - Customer Testimonials


Nestled in the heart of bustling, historic Old Town Alexandria – just minutes outside the nation’s capital – this first-class luxury hotel blends colonial charm with contemporary comfort.  This well known traditional hotel prides itself on “Exceeding Your Expectations” with their commitment to service and excellence!

Room Rate:

Our special room rate at the Hilton Alexandria is at the prevailing government rate per night. We have a limited number of rooms at this rate and they sell out quickly.

Please call the toll free reservation number at 1-800-HILTONS to make your reservations today or visit their website at

Be sure to mention you are with the Government Customer Support Conference when making your reservation to ensure you receive our special room rate of $201.00 plus tax. You must book your room by April 4th, 2008 to receive this rate.

(Note: Room rates are quoted exclusive of applicable state and local taxes or applicable service, or hotel specific fees in effect at the Hotel at the time of the meeting.)

Visit the Hilton Alexandria website at to view the details of this historical area and the contemporary accommodations the hotel has to offer.

Transportation to and from the Hilton Alexandria:

The Hilton Alexandria is located just 4 miles from Ronald Reagan Washington National Airport (DCA).  The most inexpensive way to travel from the airport to the hotel is by way of the Metro.  It takes approximately 8 minutes once you are on the train and costs $1.35 one way.  The hotel is directly across from the King Street Metro Stop and Amtrak Station. If you prefer to take a taxi cab, it is approximately $18 for a fare one way. Hotel parking is also available at the prevailing rates. Current rates are as follows:

  • Overnight - $20.00

  • EARLY Bird – before  8:00 AM - $8.00

  • $8.00 Daily Rate - $10.00

Amenities & Guest Services:

The Hilton Alexandria will surround you with all the comforts of home during your trip to the conference. The hotel provides an onsite workout facility and a heated indoor pool.  The King Street Metro Stop is directly across the street for easy access to all of the sightseeing Washington DC has to offer. Other amenities include: high speed Internet access, Starbucks in the lobby, business center, multilingual staff, laundry/valet service, concierge service and much more.

Meeting Rooms:

Our primary meeting / general session room will be located in the Grand Ballroom located on the Lobby Level of the Hotel. Our break out sessions will be held in the Washington and Jefferson rooms located on the Plaza Level of the hotel. Registration will be centrally located in the Grand Ballroom Foyer. This will be our central point for the entire conference.

Stop by, ask questions – we are here to make your experience a positive and memorable one. It is very important for us to have all of our meeting space in close vicinity to one another.  It helps to form a sense of GCSC community year after year by increasing our networking opportunities and affording more time together in the halls between sessions. It is also much easier on the feet!

Bring Your Family:

The Hilton Alexandria is just steps from Old Town’s famed shopping, dining and entertainment. You are also just 10 miles and a metro rail train ride from Washington DC attractions, businesses and museums.  We encourage you to bring your family and share this one of a kind historical experience with the ones you love.  


This sophisticated locale of Old Town Alexandria boasts premier access to fine dining, chic boutiques, a dynamic waterfront and a lively nightlife. In addition, it offers cultural tours and historic landmarks.  Some of the exciting attractions near the Hilton Alexandria include:

George Washington Masonic Memorial – Just 3 blocks away, and overlooking the nation’s capitol, learn the history of the building and view the 333 ft. George Washington Masonic National Memorial. For more information visit

Gadsby’s Tavern Museum - Take a moment to journey back to the 18th-century tavern and hotel where famous historical figures and everyday people dined and slept. Learn about the history, architecture, decorative arts, social customs, food, and clothing of a past era. For more information visit

Market Square - In 1749 these two half-acre lots were reserved for a marketplace and town hall. The Saturday Farmers' Market is the oldest in the country.

Robert E. Lee Boyhood Home – Confederate General Robert E. Lee spent most of his boyhood years in the elegant mansion situated in Old Town Alexandria. The mansion is furnished with authentic period pieces and was the site of many visits by George Washington. For more information visit -

Arlington National Cemetery – Take this opportunity to remember and honor our nation’s war heroes. For information on the ceremonies taking place at the cemetery please visit

The Memorials – Lincoln, Jefferson, WW II, Vietnam Veterans, and Washington Monument – Each memorial is awe inspiring in many ways. It is an honor and a privilege to be able to view these immense dedications to our war heroes and Presidents. For more information on each memorial, please visit

The Smithsonian Institute – Visit the Smithsonian Institute’s Website at for all the museums that you can visit. There are a number to choose from!

National Zoo – Admission to the National Zoo is free! There is a charge or parking. The zoo is a 163-acre zoological park set amid Rock Creek National Park in the heart of Washington, D.C. You can visit the Zoo 364 days a year to see more than 2,400 individual animals of 400 different species. For more information, please visit



Take A Tour of the Hotel

Guest Room

Grand Ballroom Foyer

Meeting Rooms

Seagar's Restaurant


Free Newsletters  |  Free Stuff  |  Services  |  Speaking  |  Contact Us  |  Home

HDP 2007  |  GCS 2007

Reach us at or call 425-398-9292.

© Copyright 1999-2008,  High Tech High Touch Solutions, Inc.