Government Customer Support Conference 2009

Join us at The 8th Annual Government Conference and Expo May 4-6, 2009 in Alexandria, VA for practical, actionable information on the strategy, vision, and execution which create advanced Federal, state and local Government contact centers, help desks and other service portals.

Leaders of help desks, contact centers, web service portals, and other customer touch points for Government's internal and external customers come together yearly at our annual Government Customer Support Conference and Expo (GCSC) to learn, share, and synergize as a community of practice!

This event delivers unprecedented educational opportunities for government professionals in customer service and support at all organizational levels. Our mission is to empower you with the knowledge and skills to make yours among the most effective and efficient service and support centers and service portals.

This year's program will be an exciting mix of:

Practitioner case studies from throughout Government.
Support industry professionals sharing their expert perspectives on key practices and trends.
Networking sessions to address your issues in optimizing your support.
Extended sessions with an entire track compiled of mini-workshops.

From fine-tuning an existing contact center or help desk to advancing a customer portal, you'll find the tools and perspectives needed to do it right in Government support here!

We'll see you in beautiful Alexandria for the only event of it's kind designed specifically around you and your challenges in supporting Government's customers!

Select this option to download the sponsor opportunities.

Click to download the Grand Ballroom floor plan to select your booth space.